WordPress Support UK: Expert Help For Non-Techie Or Busy Website Owners
Get The Most Out Of Your WordPress Website… Without The Hassles (Free & Paid Options)
Looking for professional WordPress support in the UK from one of Europe’s leading WordPress maintenance companies?
With more than 300,000 WordPress websites in the UK, the first step to standing out is to have a secure, fast website that ranks well in Google..
Getting reliable support with your WordPress website means:
- You can finally focus 100% on your business without worrying about your website
- You’ll have one of the fastest loading websites in your industry (if not the fastest!)
- Your site will be protected against hackers, spam bots, viruses and malware
- Your website and plugins will be updated consistently so your site runs optimally 24/7
We’re not just glorified website ‘babysitters’… we proactively keep your website running better than your competitors… so that google rewards you and potential customers will want to work with you…
How good would that be?
Why is a professional support team so important for your WordPress website?
Although WordPress is free to use, there are some unfortunate drawbacks.
These include:
Security issues – given that approximately 40% of the world’s websites use WordPress, this makes it a popular target for hackers, spam bots, viruses and malware.
Speed – now that page-load-speed is an official Google ranking factor, if your website is slow to load, your website rankings in google will be negatively affected which means less prospects and less customers.
Maintenance – because WordPress is being updated regularly along with its many 3rd party software plugins, continually maintaining your website in the form of updates is absolutely crucial.
Having your website performing optimally is essential regardless of if it’s a local UK business website, a UK-wide site or an international website based in the UK.
When Is The Right Time To Engage A WordPress Maintenance Agency?
As soon as your website is live whether to the UK or to the world… it’s the ideal time to bring on a support team to manage and optimise your website’s maintenance, security and speed.
As you get busier in your business, often it’s your website that suffers.
Plugins don’t get updated which opens your site to hackers as well as conflicts with WordPress itself or with other plugins.
Your content becomes outdated too, or worse; you may not have time to add any new content at all… which causes a drop in your google rankings.
This allows competitors to sneak in above you in the google rankings and ‘steal’ the customers that could have been yours.
So the cost of having a WordPress support team is easily outweighed by avoiding a potential loss of new customers.
In addition you’re increasing the possibility of gaining new customers if:
- You’re outranking your competitors in Google UK
- Your website loads faster than competitors (which keeps people on your site too)
- You reduce your risk of being hacked and having your website go offline for hours or days
So whether you own a local business in the UK such as England, Scotland, Wales or Northern Island… or you’re targeting a global audience… getting your website secure and loading fast should be priority #1.
Free WordPress Support In The UK
Across the UK from England to Scotland, Wales and Northern Ireland you’ll find local WordPress meetup groups, online groups and forums for free support.
Here are several forums and groups that are a good starting point…
WordPress.org Support Forum – the official free WordPress forum… along with these forums on WordPress.com.
Facebook Groups:
WordPress Support Group
WordPress London
Divi Theme User Group
Genesis Theme User Group
X Theme User Group
Avada Theme User Group
From London to Manchester, Birmingham, Leeds, Glasgow, Southampton, Liverpool and Newcastle… if you’re looking for free UK WordPress support options, the ones we’ve listed above can help when you’re stuck.
Keep in mind that with free support you’ll still have to fix any problems yourself.
So while these resources are valuable for information, they still require you to have reasonable knowledge of WordPress to be able to fix many issues.
Paid WordPress Website Support For UK Businesses
Who Are WPsupporters?
WPsupporters are a WordPress maintenance agency based in The Netherlands helping UK website owners secure, speed up and maintain their WordPress website at peak performance.
We’re English-speakers…and support customers worldwide.
Being in Central Europe in the CET timezone (Central European Time) gives us the advantage that we’re usually working when most of the world is either just starting work or coming to the end of their workday.
But for UK customers, we’re just one hour ahead… and just across the ‘bay’ 🙂
(You might be able to see our office on a clear day?)
Our founder, Remco Nieuwenhuizen, founded WPsupporters in 2018 after having been in the IT industry for years and noticing how WordPress website maintenance could (and should) be handled so much better!
The rest is history and WPsupporters is now one of Europe’s leading WordPress maintenance agencies supporting UK website owners as well as European, American, Canadian, Australian, New Zealand and South African website owners..
What Are The Steps To Getting Started?
You can get started today with reliable WP support by following these steps here on the WPsupporters website:
Choose A Support Plan – choose from one of our 4 expert support plans.(Or view them in the table below…)
Initial Scanning And Setup – we’ll scan your site to see if there’s any current issues while setting up your account and maintenance schedule.
Sit Back And Relax – we’ll keep you updated weekly on how your site is performing, updates we’ve made, and security and speed improvements.
WordPress website ownership shouldn’t be so difficult… and working with the WPsupporters team makes it… simple, easy and stress-free.
WordPress Maintenance Plans
Choose a plan above to get started or to keep reading, click on one of the following buttons…
Monthly
Annualy
We will update and test your plugins, theme, and core files manually every week.
We help you with all your WordPress issues. Create a ticket in our support system and we will help you as soon as possible.
We use many premium plugins that you can use for free. For an overview, please send us an email.
We integrate Google analytics 4 into your website in the right way. We will also show an overview in our weekly reports.
In addition to the usual support, we help you with your WooCommerce webshop.
We will speed up the website with a maximum of 2 seconds as a starting point. We use the speed test of GTmetrix.
Enterprise WordPress Maintenance
For Enterprise WordPress Support, book a call with us to discuss your requirements
Frequently Asked Questions
Do I need to sign a contract?
No, there’s no contract or agreement to sign as a customer of WPsupporters. You can cancel anytime by sending us an email.
How do I know which updates have been made on my websites?
We will send you a weekly report listing the updates that have been made on your website.
This way you’ll know that we’re working hard to keep your website protected 24/7/365 and that your website is in good hands… so you can focus on running your business.
Do you offer website editing as part of your monthly maintenance packages?
Yes, on the ‘Secure’ plan and above you’ll enjoy a minimum of 1 hour of website editing included in your package.
Alternatively, you can purchase additional support hours in any quantity to have your content updated or new content published.
Do you offer emergency website support?
Our office hours are 9am – 5pm (CET – Central European Time), Monday to Friday.
So if you have an emergency during that time you can contact us alerting us to the fact you have a website emergency and we’ll get onto it usually within 2 hours, often sooner.
But… as a WPsupporters customer, the likelihood of you having a WordPress website emergency is very slim because we put preventative measures in place to protect your site against hackers, bots, viruses and general website downtime.
Two common reasons for a website to go offline that are beyond our control is your website Hosting company is performing maintenance or there’s an unforeseen issue with the server.
The second reason is that your domain name may have expired and you perhaps missed their email alerting you that your domain name is about to expire.
Outside of these common mishaps, we’ve got you covered for 99% of any potential emergency issues you may face as a website owner.
How do I submit a support ticket if I notice something wrong with my website or would like some new content added or edited?
Simply email us directly on our support mailadres, contact us or message us within your customer dashboard and we’ll get back to you shortly letting you know the issue is fixed or request more information about an issue.
Do you have a different question? …please send us a message.
Ready to enjoy all the benefits of having your website maintained by the WPsupporters team?
